How to remove a user from the ISG
  • 18 Oct 2022
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How to remove a user from the ISG

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Article summary

To permanently remove a user from the ISG including all of their roles from all organisations follow the steps below. The ISG Central Admin team cannot reverse this step:

  1. Either Find manually or search the user's email address
  2. Click on the 'Bin' icon next to the user:
  3. Confirm the action

The user's ISG Account has now been deleted. If the user now goes to sign into the ISG they will receive the error message:

There is no user in the database with this username